Unlock the Future of Latin America's Grocery Retail
Trend 1: The Persistence of Value Seeking
Since 2020, consumer purchasing power in Latin America has declined by approximately 25%. Inflation has been on the rise at a compound annual growth rate (CAGR) of 6%, while GDP has grown only 1% annually. As a result, consumers have become more savvy shoppers, using a combination of channels and seeking better value. They are prioritizing essentials like food and beverages over discretionary items. Interestingly, consumers are also shifting their spending within categories. While reducing spending on "mainstream" brands (with a price index between 80% and 120% of the category average), they are increasing spending on private-label, economy, and premium brands (with prices above 120% of the category average). This indicates that consumers are being cautious but also willing to splurge selectively, presenting an opportunity for consumer goods brands to find new consumption occasions and build customer loyalty.For example, in a survey conducted across various Latin American countries, it was found that 60% of consumers are now more likely to compare prices across different channels before making a purchase. This shows their increased focus on getting the best value for their money.
Trend 2: The Drive for Value and Convenience in Channel Transformation
Consumer demand for value and convenience is gradually transforming the preferred retail channels in Latin America. Modern channels, including supermarkets, hypermarkets, discounters, wholesalers, and health and beauty stores, are becoming the primary choice for household consumption in most countries, accounting for more than 50% of value share. Although traditional channels still dominate in some countries like Bolivia, Honduras, and Peru, the share of small stores in household spending has decreased by 1.5 percentage points from 2022 to 2023, while modern channels' share has increased by 1.8 percentage points during the same period. E-commerce's share has remained relatively stable, but online sales have increased in six out of the 14 countries analyzed.One notable example is in Brazil, where discounters have seen a significant increase in market penetration. In regions where discounters' market penetration exceeds 75%, their share of total spending has accelerated to more than 25%, compared to just 3 to 7% in areas with lower penetration. This shows the growing importance of discounters in the Latin American grocery retail landscape.
Trend 3: The Continued Growth of Private-Label Brands
Private-label brands are also benefiting from consumers' ongoing search for value. As the perception of their quality improves and they become more widely available, shoppers are expanding their purchases beyond traditional home-care items to include nonperishable food, dairy, and personal care items. The progress of private-label share varies by country. Colombia and Mexico are the largest private-label brand markets in terms of sales value, and spending on private-label brands has almost tripled in Ecuador between 2019 and 2023. However, in Brazil, sales have decreased, likely due to slower discounter expansion and the presence of a large number of wholesalers offering leading brands at lower prices.In a study of grocery stores in several Latin American countries, it was found that private-label brands now account for an average of 25.9% of sales in discount stores. In Colombia and Ecuador, private-label brands are becoming dominant in all categories at discounters, suggesting potential for further growth in other countries.
Trend 4: The Resurgence of the Digital Channel
While modern channels are gaining prominence and traditional channels remain widespread, e-commerce's share in total home consumption is still relatively small at just 1% in 2023. However, this masks significant underlying growth. Digital sales have rebounded in 2023 and have quadrupled in size over the past five years. Personal care has the highest online share and growth, followed by nonperishable foods and beverages and dairy products and home-care items.In Brazil, for instance, e-commerce sales reached $762 million in 2023, driving a 21% increase in regional sales value. This growth is being driven by the expansion of e-retailers and their platforms, which are providing more convenient shopping options for consumers.
How Leading Grocery Retailers are Responding
Top-performing grocery retailers are taking proactive measures to address these shifts in consumer behavior. Their actions focus on three key dimensions: evolving strategic positioning, transforming the core of their business through digitalization and technology adoption, and expanding into adjacent businesses to diversify revenue sources.For example, retailers are modifying store formats to offer essential items in high-traffic areas with a limited assortment. They are also developing private-label brands to compete with discounters and leveraging data and AI across the retail value chain to increase sales and margins. Additionally, they are building ecosystems to enter new businesses and expand the range of goods and services available to customers.
In conclusion, while the region's economic stabilization provides an opportunity for retailers to catch their breath, they must continuously adapt to the four trends driving grocery retail in Latin America. By leveraging the power of data and taking strategic actions, retailers can not only survive but also thrive in this new era.
Uncover the Hidden Potential in Life Insurance
Life and Retirement in an Unpredictable World
The life and retirement industry has faced a tough time in recent years, with growth lagging behind global GDP and losing its significance in capital markets. However, unexpected macroeconomic resilience has provided some tailwinds, such as growing global GDP and decreasing inflation. But not all regions and product lines have benefited equally. There are bright spots of growth around the globe, especially in the past two years. Overall, traditional products and major markets are stuck, and the industry is on a quest for growth and relevance.For instance, in some developed countries, the aging "silver" population of people aged 65 and above is reshaping the life insurance market. At the same time, changing social norms and lifestyles, like fewer marriages and more dual-income households, are challenging the traditional model. But this also opens up opportunities for more flexible policies to cater to non-traditional family structures.
Regaining Relevance in Retirement
Higher interest rates and macroeconomic uncertainty have created a favorable environment for life insurance carriers to meet retirement needs. This new cohort of pre-retirees and retirees sees the fundamental value proposition of life insurance in a new light. It's a timely opportunity for insurers to provide stable and secure retirement incomes, holding onto accumulated assets that might have otherwise gone to asset managers.For example, in certain regions, there has been a surge in demand for retirement solutions tailored to the specific needs of this aging population. Insurers are stepping up to offer comprehensive retirement packages that address not only financial security but also healthcare and quality of life aspects.
Integrated Wealth and Health Solutions
As customer preferences change across different demographics, the line between life and wealth solutions is blurring. Modern consumers want advisers who can handle all their financial needs. Insurers can leverage the synergies between life insurance, wealth management, and healthcare to offer a holistic approach. By doing so, they can meet evolving client needs and stay competitive in a dynamic market.Take, for instance, how some insurers are combining life insurance with health monitoring services. This not only provides financial protection but also helps in early detection and management of health issues, enhancing the overall quality of life for policyholders.
New Avenues to Serve Customers and Advisers
Despite the increased attractiveness of life insurance, its penetration rate is declining. This presents an opportunity for insurers to reach out to more consumers and tell the story of protection. Advisers, too, are aging and need more efficient ways to serve their clients. Insurers are exploring different channels like worksite and digital distribution to lower costs and provide better service.For example, some insurers are using data analytics to identify potential customers at worksites and offer them personalized insurance plans. This targeted approach helps in increasing customer acquisition and improving customer satisfaction.
The Flywheel across Insurance, Asset Management, and Capital
As life insurance and asset management converge, a "flywheel" approach is crucial for value creation. It consists of issuing insurance policies at scale, differentiated investment management, and capital management. Some insurers are aiming for a truly integrated flywheel model, while others need to focus on specific parts based on their strengths.For instance, an insurer might excel in issuing policies quickly and efficiently while partnering with specialized asset managers for better investment returns. This combination helps in creating a self-sustaining cycle of growth and value creation.
In conclusion, life insurance carriers play a vital role in protecting against uncertainty and helping individuals build wealth. While the industry's relevance has declined, there are ample opportunities to harness emerging structural tailwinds and redefine their role. By building new capabilities and stepping into new adjacencies, insurers can ensure sustained growth and competitiveness in the financial services landscape.